OUR POLICIES

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Alcohol

Alcoholic beverages must be kept in moderation, under control and within your rental site or personal property. Sale to or allowed consumption of alcohol by minors on premises is forbidden and will result in immediate eviction.

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Campfires & Firewood

Campfires are allowed in designated rings only and must be attended at all times by an adult. Do NOT leave fires burning unattended. Unattended fires must be dead out – cold to touch. Fires will be banned if local area is under Fire Danger Conditions.

Firewood is NOT permitted to be transported in if acquired more than 10 miles from the camp, per Wisconsin State Law. You may purchase firewood from the town of Mellen or at our camp store. Our firewood is available for $6/crate. Please do not cut, deface, destroy, nail or screw to our trees and foliage. Any of the aforementioned are considered vandalism and will be treated as such. You may gather down and dead branches for kindling – nothing from standing trees.

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Cancellation

If it becomes necessary to cancel a reservation, please call us as soon as possible. If a reservation is cancelled 90 days prior to the scheduled arrival date, all deposits or monies paid can be transferred to an alternate open date.
If the reservation is cancelled less than 90 days prior to the scheduled arrival, we will make every effort possible to re-reserve the cabin or campsite for the reserved dates. If we are able to rent the cabin or site, a $25 change/cancellation fee will be charged, and the remainder of the deposit or monies paid may be applied to an alternate open date. However, if the cabin or campsite is not re-rented for the original reserved days, the original customer is responsible for the entire reservation total, and will not qualify for any of the deposits or monies paid to be applied to an alternate date.
Refunds are not given for early departures.

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Check-in

Check-in begins at 3 pm - no early check-in, please.
Please check-in at the camp office upon arrival - BEFORE heading to your site as your site number may have changed.
Office check-in ends at 6pm and 7pm on Fridays.
If arriving after check-in ends, there will be a board outside of the camp office with a check-in form. Please sign our policies and write your license plate number in the blank provided. Please drop the form in the red box and then proceed to your site.
Online check-in is available and recommended if arriving after hours. We still recommend stopping by our office to check the camp map, read notices and pick up the WIFI & password.
Please no entrance after 9pm - be considerate of those already settled in for the night.
If you are traveling with a pet, please read our pet policies before arriving.

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Check-out

All sites and cabins have a check-out time no later than 11am, late checkouts will be charged by the hour.
Please let us know if you need to use the RV dump in advance, we will unlock it for you, dumping must be done by 11am as our staff is allocated elsewhere after checkout ends.
If you do not have an open balance, you do not need to check out at the office.

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Damage

Vandalism will NOT be tolerated. All repair or replacement costs will be charged to party responsible and/or reported to authorities.

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Emergencies

For emergencies, dial 911 and direct services to 30551 Long Lake Road, Mellen. Otherwise, Ashland is the nearest hospital: 1615 Maple Ln, Ashland, WI 54806. It’s located off Binsfield Road, directly off Highway 13. Please report any injuries or disturbances to our office or call us at 715.681.0852. Please notify us as soon as possible as reporting issues after the fact is not helpful as we then cannot aid in problem solving. We truly want to create an environment where everyone can relax and enjoy themselves – we’re here to help.

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Fireworks

Fireworks and firearms are not permitted, regardless of your permits, this is private property and it is not allowed.

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Fishing

No fishing from the swimming dock.
No running on or diving from the docks. No one is allowed in or on the Wildwood Haven’s water craft unless rented.
This is a public lake, therefore, you must carry proper licensing for the state of Wisconsin to fish these waters.
Fish should only be cleaned in the Fish House. Remains should be placed in plastic bags and disposed of in the freezer. Fish may NOT be cleaned in the cabins or bath house. There will be a $200 cleaning charge if you clean fish in these locations. Fish are only to be brought into the cabins to directly eat or freeze.
Please feel free to share your catch with us on Facebook or Instagram.

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Kids

Children are their parent’s responsibility, up to and including 17 years of age. Children must be aware of the rules and abide by them for their safety. Never leave children unattended at anytime, anywhere on the campground. Please express extra caution supervising your children on the docks, in the water and on the playground. These are all use at your own risk. There is no lifeguard on duty. All adult members of a specific party are responsible for the conduct and safety of the minor members of their party.

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No-Show

No-shows will be charged 100% of the amount of the reservation, and will not qualify for deposits or monies already paid to be applied to alternate dates.

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Pets

Guests are allowed to bring their pets with them to the campground, maximum 2 pets per site.
No pets in any campground building or swimming area.
All pets must be on a leash, quiet and under control– at all times.
Guests MUST CLEAN UP AFTER THIER PET and never leave a pet unattended.
We love pets but to ensure everyone’s safety, health and happiness we please ask you to follow the pet policy, if not, we will ask you to leave.
Small/medium dogs (less than 50lbs) are allowed in the cabins with prior permission and payment of the additional $30 cleaning fee, per pet, per stay. Maximum 2 dogs. Dogs in the cabins must never be left alone, must be kept under control and always must be cleaned up after.

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Quiet Hours

QUIET HOURS are observed from 10:00pm to 8:00am. Music & your voice should not be loud or disturb neighboring guests at any time. Failure to observe this may result in immediate eviction without refund.

Please respect other campers, their space and their privacy by NOT walking through their campsites.

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Responsibilities

We recommend the use of a surge protector. Wildwood Haven Resort and Campground, LLC assumes no responsibility for any damage due to electrical surges. Insurance on your personal property is your responsibility. Wildwood Haven Resort and Campground, LLC is not responsible for any damages, man-made or natural, that may occur to your persons or property. You are responsible for your safety. The owners of Wildwood Haven Resort and Campground, LLC will not be responsible for any loss occurring in the park due to theft, fire, property damage or personal injury. Anyone entering the campground does so at their own risk and is aware of the risks associated with recreating outdoors. Please stay aware of weather conditions and take appropriate action. We will make every effort to notify you of emergency situations.

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Service

We want to maintain a kind and peaceful atmosphere, anyone who creates a nuisance will be asked to leave without a refund. WE RESERVE THE RIGHT TO REFUSE ENTRANCE TO ANYONE. We also reserve the right to evict anyone, without notice, who is in violation of the policies on this sheet. Refunds will not be issued, for any reason, but not limited to, weather, early departure, acts of nature, etc. There will be a $50 charge for any returned checks.

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Sites

There is a six person limit to all campsites unless discussed prior with owner. Each site is allowed one vehicle and one trailer. Parking passes must be displayed.

Additional vehicles must register at the office and obtain a pass for $5/day or $20/season, they must park in the overflow parking area.

Additional tents on site are $10/day.

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Smoking

Smoking is not allowed in any building. This includes, porches, bathrooms and office. Please be mindful of where the wind is blowing, other campers may not appreciate your second-hand smoke.

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Trash

Please do not leave garbage in the restroom, your site, fire pit, docks or beach. Please abide by the Leave No Trace. A dumpster and recycling bin is available for your use.

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Vehicles

Speed limit is 5 mph for all motorized vehicles. Please drive carefully and watch for children, people, pets and wildlife! The operation of ATV’s, motorize scooters, remote control cars, etc. are not to be operated during quiet hours. Please be mindful of your personal vehicle and please only run it out of complete necessity after quiet hours. Respect your fellow camper’s right to enjoy a quiet peaceful night in nature.

 
 

Wildwood Haven Resort and Campground takes every precaution to protect our customer’s information. When customers submit sensitive information via website, it is protected both online and off-line. When our registration/order form asks users to enter sensitive information, such as a credit card numbers, that information is encrypted and is protected with the best encryption software in the industry. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing.’

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our user’s information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a reservations specialist) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customer’s information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure, locked environment. If you have any questions about the security at our website, you can email us at wildwoodhavenresort@gmail.com.  www.wildwoodhaven.com’s secure server uses the latest industry standard encryption software (SSL) to protect personal information. It encrypts all of your personal information, including credit card number and name and address, so that it cannot be read as the information travels over the internet. You will know that your connection becomes secure during the checkout process by seeing the “S” for “secure” in HTTPS://… in your browser’s address block.

If you are having trouble booking a room online, we are always happy to take your reservation by phone.

You can reach our regular office line at (715) 681 – 0852.

 
PAYMENT METHODS
  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments